Account Manager Commercial Insurance

Arthur Hall Insurance / Account Manager Commercial Insurance
Account Manager Commercial Insurance

We are currently seeking an Account Manager to service Commercial Line customers and Agency Producers. This is a full-time position based in Wilmington, DE.  Considerations will also be given to candidates to work out of our West Chester, PA office.


  • Service Commercial Lines accounts as assigned and aid in collections.
  • At the direction of Producer, prepare company submissions for new business quotes and prepare proposals of insurance for new Commercial Lines clients, including visits to clients with Producer when requested.
  • Initiate, screen and prepare endorsement requests for Commercial Lines clients.
  • Prepare and process cancellations when required.
  • Set up and prepare new account files per agency procedures.
  • Invoice all Surplus Lines policies and execute premium finance agreements.
  • Maintain suspense items in a timely manner.
  • Keep current on rates, forms and coverage changes through circulars, bulletins, trade publications, seminars and schools offered.
  • Participate in seminars and classes for skill and knowledge development.
  • Maintain all client activity in the agency automation system.
  • Service commercial lines accounts in a manner to eliminate gaps in coverage, thus reducing our E&O exposures.
  • Assist prospects/insureds until a producer is available.
  • Assist claims department in providing coverage information.
  • Keep producers fully informed of all important activities on their accounts.
  • Assist other departments and producers in cross-selling and account rounding.
  • Assume other job responsibilities as assigned by Department Manager.


  • Must have all licenses as required by the State Department of Insurance to discuss and/or sell insurance in states where the agency functions.
  • Knowledge of Commercial Insurance and products is required.
  • Minimum of 2 years’ experience in similar position.
  • College degree preferred but willing to consider other related experience.
  • Proficient in Microsoft Office Products including Microsoft Word, Excel, and Outlook.
  • Able to work in a team environment with different Account Managers/Producers.
  • Good listening and organizational skills and attention to detail are important.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced office environment, working both collaboratively and independently, to meet deadlines on multiple projects simultaneously.

We offer competitive compensation packages including robust benefits options. Arthur Hall Insurance is an Equal Opportunity Employer.

Please submit your resume and cover letter to Laura Shearer at: